Feedback

Enter this number: [ 97 ]
  *

Name: *

Email address:
*

Address:

City:

State:

Phone:

Date (exact or approximate) of Mr. Window product installation:

1. How did you find out about Mr. Window Inc.?
Print advertising
Referral
Display sign at a Mr. Window job site
Mr. Window showroom visit
mrwindowcompany.com
Other

2. If you were referred to us, what did you hear about our company that prompted you to call us?
Product Quality
Service Quality
Price
Other

3. Please rate our overall communication with you — by phone and personal contact — before, during, and after your Mr. Window remodeling project (“1” is poor; “5” is excellent):
1 2 3 4 5

4. Using the same rating range in Question #3, please rate the performance of your Mr. Window sales representative:
Courtesy: 1 2 3 4 5
Product knowledge: 1 2 3 4 5
Installation knowledge: 1 2 3 4 5
Customer service: 1 2 3 4 5

5. Please rate the performance of your Mr. Window product installers:
Installation quality: 1 2 3 4 5
Willingness/ability to answer your questions: 1 2 3 4 5
Cleanliness of job site: 1 2 3 4 5
Timeliness (being attentive to your requirements): 1 2 3 4 5

6. Have you received instruction on how to operate your new windows?
Yes
No

7. Please rate the performance of the Mr. Window administrative staff:
Phone courtesy: 1 2 3 4 5
Helpfulness: 1 2 3 4 5
Follow-up service: 1 2 3 4 5

8. Are you planning any other remodeling projects in the future?
Yes
No
If yes, when? In the next:
3 months 6 months One year Other

9. Please list anyone else you know who would benefit from Mr. Window’s products and services:
Name:
Address:
City:
State:
Phone:

Name:
Address:
City:
State:
Phone:

10. If you were pleased by our remodeling work, we would appreciate your permission to reprint your comments on our website’s Testimonials page and/or in other Mr. Window promotional materials. By making an entry in the space provided below, you are granting Mr. Window permission to use your comments. Thank you for your patronage, and for your input on our work.